FAQ | Frequently Asked Questions
Everything you want to know about door handles — we've got the answers!
1. Are you a factory or a trading company?
We are a professional door handle manufacturer with over 20 years of industry experience. From design, production, quality control to packaging — all done in-house. Direct factory supply, competitive price, stable quality.
2. Do you offer ODM / OEM service?
Absolutely! We specialize in customized projects — logo, packaging, size, material, color — all can be tailored based on your needs.
3. What materials do you use for door handles?
Our common materials include:
Zinc Alloy
Aluminum Alloy
Stainless Steel
Brass
Wood + Metal Combination
Special materials are also available upon request.
4. What’s your Minimum Order Quantity (MOQ)?
Standard items: 300-500 sets
Customized items: To be discussed based on your requirements
5. How long is your production lead time?
Ready stock: 3-7 days
Small orders: 15-20 days
Customized orders: 25-35 days (depending on design complexity)
6. Can I get a sample to check the quality?
Of course! We’re happy to provide samples for your evaluation. Sample fees may apply but can be refunded after bulk order.
7. How is your product quality guaranteed?
100% full inspection before delivery
International standard quality control
Salt spray test / Pull force test / Abrasion test available
Support third-party inspection
8. Which countries do you export to?
Our products are sold worldwide — especially popular in:
Southeast Asia, Europe, Middle East, South America, Africa, North America — and we are experienced in handling different market standards & sizes.
9. What payment terms do you accept?
T/T Bank Transfer
L/C at sight
Western Union / PayPal (for samples or small orders)
10. How to contact you quickly?
Get in touch with us anytime for product details or a quick quotation!
📧 Email: admin@cangolock.com
📞 WhatsApp: +86-135 8768 5623
🌐 Website: www.cango.com